iPlatinum has introduced new Information Request Management (IRM) functionality within iFerret, helping organisations manage complex information requests more efficiently and with greater confidence.
Designed to support requests such as FOI, RFI, GIPA and subpoenas, iFerret IRM streamlines the process of locating, reviewing, organising and packaging information across multiple systems and repositories.
Using iFerret IRM, organisations can:
- search across multiple data sources simultaneously
- automatically compile results into structured outputs
- review and manage the inclusion or exclusion of content
- apply redactions to documents and email attachments
- automatically remove duplicates
- generate electronic packages complete with manifests and audit history
Customers using iFerret IRM are achieving time savings of up to 90% when managing information requests.
Built-in redaction functionality also helps teams securely manage sensitive or protected information without relying on disconnected manual processes.
The functionality was developed in response to the growing complexity of information access and governance requirements facing organisations today, particularly within local government environments where information often exists across multiple systems, records platforms, shared drives and email repositories.
“Information requests can be incredibly time-consuming when staff are manually searching across systems, compiling documents and preparing responses,” said Mike Preedy, Director at iPlatinum.
“IRM was developed to simplify that process – helping organisations locate relevant information faster, reduce risk and have greater confidence that nothing has been missed.”
Once information is identified, iFerret IRM enables teams to seamlessly redact, organise and document the content into a structured electronic package ready for distribution to the requester.
Additional functionality includes:
- activity logs and package tracking
- document filtering and sorting
- customised notes and commentary
- PDF generation
- bulk editing capabilities
- the ability to add content from disconnected systems
- automatic loading of act definitions and supporting context
As governance, compliance and public information obligations continue to increase, organisations are under growing pressure to manage requests quickly, accurately and transparently.
By combining enterprise search, information management, and packaging capability into a single workflow, iFerret IRM helps reduce manual effort while improving consistency and visibility across the process.
Know more. Do more with IRM.
